Return Policy

Orders will be processed as quickly as possible, most being within 24-48 hours Monday-Friday.
You will be notified of your tracking information when your order ships.

We offer free shipping on any order over $100 in the United States.

Returns are accepted within 30 days of purchase. Store credit will be issued for used products.

A refund to the original form of payment may be issued for unused and unopened products.

Customers will be responsible for the return shipping cost and label, unless a product arrived damaged, defective, or was the wrong item. Upon request we will provide the shipping label and deduct the shipping cost from your store credit/refund.

If you receive a product you did not order or it arrives damaged, please contact us at hello@aestheticsbykell.com with a photo and a description of the problem within 10 days of delivery.

To begin the return process please contact us at

hello@aestheticsbykell.com